Payment Refund Procedure
The payment refund procedure of Certsleads Company is very simple. The customers only have to provide following information.
- A scanned copy of enrollment slip of certification exam for getting the information about the date of registration of exam.
- Scanned copy of result card/score card.
- The order number of the product (purchased from the company)
- Name of the customer and the payment method
The customer can use the company’s email [email protected] for making a request about repaying the funds. This email can also be used for ordering a new product for passing the exam in case the first product is not brining the desired results. The money refund process takes 24 Hours in refunding the amount paid by the customer.
Payment Refund Procedure
- The payment refund policy is for dealing with scammers. We want to serve the loyal customers with the Money back Guarantee with asking for the following information.
- The candidate has put the effort in preparing for the examination by studying the material for atleast 7 days.
- None of the personal problems has stopped the candidate in skipping the examination.
- You must have bought our product at least 7 days before your certification Test Date.
- You must claim your refund within 3 days after your exam.
- The customer has purchased the exam material within last 30 days and never downloaded product.
- The non-protected exams that are available online do not have the policy of guarantee.
- A retired exams option is for customers who took the examination for attending the current examination.
- Our Guarantee Policy is not applicable to Acfe,Apple, Oracle,Dell,AWS,Cloudera, MS Dynamics ,HPE, SAP and SSCP Exams
- Different names: If the name of the applicant is different than the name of the account holder.
- Please note that Refund option/claim is not Available/Possible for any discounted or promotion products. Refund will be available only for Full price Products.
- Due to the high volume of orders, account activation takes 2-4 hours. So please check your account within 2–4 hours.